Payment Methods
We offer a variety of secure and convenient payment options to ensure a smooth and reliable shopping experience for all customers.
All transactions are processed securely through certified and encrypted payment gateways.
Accepted Payment Methods
We currently accept the following payment methods on our website:
Credit & Debit Cards
We accept most major international cards, including:
Visa, MasterCard, American Express, JCB, Discover, Diners Club, Maestro, RuPay, China UnionPay, Elo, Hipercard, Aura, and Carnet.
All card payments are processed securely through an SSL-encrypted gateway.
We do not store or access any customer credit card information on our servers.
Klarna – Pay Later / Installments
You can select Klarna at checkout to pay later or split your purchase into easy installment payments (availability varies by country).
Once you choose Klarna, you’ll be redirected to Klarna’s secure portal to complete the transaction.
Klarna will handle your payment plan directly while your order is shipped immediately.
Klarna payments are subject to approval by Klarna Bank AB.
Learn more at www.klarna.com.
Payment Currency
All prices on our website are listed in USD (United States Dollars) unless otherwise indicated at checkout.
If your bank account or card uses another currency, the payment will be automatically converted based on your card issuer’s current exchange rate and may include a small international transaction fee.
Payment Security
We take payment security seriously.
Our website uses SSL (Secure Socket Layer) encryption to protect your personal and financial data during transmission.
All transactions are processed through PCI-DSS compliant payment gateways such as Stripe or Klarna.
We never share, store, or sell your card information.
Refunds
Refunds are always issued back to the original payment method used during checkout.
Processing time may vary depending on your payment provider, typically 3–20 business days after refund approval.
Order Verification
To protect customers against unauthorized transactions, certain orders may require manual verification before processing.
If additional verification is required, our support team will contact you by email.
Contact Us
If you encounter any payment-related issues or have questions about available payment options, please contact our customer support team:
📧 service@ucoolme.com
We aim to respond within 1–2 business days.