Shipping Policy
Our goal is to offer you the best shipping options, no matter where you live. We deliver to thousands of customers across the world every day, and we strive to provide you with services of the highest level.
1.Shipping policy
To USA
The time frame of an order delivery is divided into two parts:
- Processing time: 1-3 Business Day
- Shipping time: 2~6 Business Days
- Shipping methods: USPS/Yun-Track Shipping
- Shipping fee:
- 1. Order over $29.99: Free shipping
- 2. Order $17.99-$29.99: $6
- 3. Order 0-$17.99: $10
To International
The time frame of an order delivery is divided into two parts:
- Processing time: 1-3 Business Day
- Shipping time: 5-8 Business Day (not include the time required for customs clearance inspection)
- Shipping methods: Yun-Track Shipping,DHL/FedEx International Express
- Shipping fee:
- 1. Order over $99.99: Free shipping
- 2. Order $29.99-$99.99: $19.99
- 3. Order 0-$29.99: $29.99
* International Countries including: Canada, Australia, New Zealand, Ireland, Austria, Belgium, Poland, Denmark, Germany, France, Finland, Netherlands, Czech Republic, Norway, Portugal, Sweden, Switzerland, Spain, Italy, United Kingdom, United Arab Emirates, Macau SAR, South Korea, Malaysia, Japan, Singapore etc.
* For remote cities or countries pls kindly send message or email us for more checking details. We will help you finish order with right shipping.
* The shipping time is also up to multiple factors, like the destination country, custom, weather and so on, which is really hard to control. This is what we are working on all the time to make it better and improved.
* We promise to send out your order within 1-3 Business days,tracking number of each parcel will be provided by email after order shipped.
* Each of your order will be safely packed with boxes/cartons/envelopebags, so please don't worry about product transportation. We take care for everything.
* The destination costom may collect certain amount of import duty, this is determined by local policy, we will not be in charge for that. If you have any specific request of the parcel value or product names, please leave notice when placing orders.
* For international holidays,all the packages will be sent after that and we will make notifications on our website. Thanks so much for your kind understanding.
2. Customs Clearance Process and Tax Liability Terms
1. Customs Clearance Process
- Definition: Customs clearance refers to the procedure where goods must be inspected, declared, and cleared by customs authorities upon import or export.
- Steps:
- Upon arrival at the destination country’s customs, documents such as the commercial invoice, packing list, and customs declaration form are submitted.
- Customs authorities assess duties (e.g., tariffs, VAT, excise taxes) based on the product category, declared value, origin, and other relevant factors.
- Goods are released only after all applicable taxes and fees are paid and formalities are completed.
2. Tax Liability Allocation
- Our Responsibility:
- We do not pre-collect any customs duties or taxes and are not responsible for paying them on your behalf.
- Your Responsibility:
- All duties, taxes, and fees incurred during customs clearance (including tariffs, VAT, handling fees, etc.) are your responsibility and must be paid directly to customs authorities or logistics providers.
- You must provide required documents (e.g., ID, proof of commercial use) to assist with clearance. Delays, detention, or return of goods due to incomplete or inaccurate information will be your sole liability.
- If you refuse to pay taxes or fail to complete clearance promptly, goods may be returned, destroyed, or auctioned by customs. Any resulting losses (e.g., storage fees, return shipping costs) will be borne by you.
3. Information and Recommendations
- Tax Estimation: You may estimate potential customs costs via:
- Your destination country’s customs authority website or third-party duty calculators.
- Consultation with local customs agents or logistics providers.
- Special Notes: Some countries impose additional regulations on specific products (e.g., electronics, cosmetics, food). You are responsible for confirming compliance with local laws.
4. Dispute Resolution
- Disputes related to customs taxes or policy changes shall be resolved based on written documentation from customs authorities or recognized regulatory bodies.
- We reserve the right to interpret these terms and adjust customs procedures in compliance with applicable laws.
5. Effective Date and Acknowledgment
- By placing an order, you confirm that you have read, understood, and agreed to these terms.
- These terms are governed by the laws of the jurisdiction where the platform is registered. Unresolved matters shall follow international trade practices